Hinfact Safety & Ops · Safety Management SystemEarly access
See what youroperations tell you.
A safety management system for aviation. Report, analyse and prioritise risks in one place, with the human factors lens that explains the why behind every event.
The challenge
Reports pile up.The signal gets lost.
Reportsaccumulate.
Occurrences, hazards and flight data arrive from every direction, faster than a safety team can read them.
Analysis ismanual.
Linking reports, classifying them and tracking trends is done by hand, one file at a time.
Weak signalsslip through.
The precursor that matters hides among hundreds of reports that don’t.
The human sidestays unclear.
We know an event happened. We understand much less of the human part that explains it.
With Hinfact
A tool to listen.A lens to understand.
Your operations already say what needs to improve. Hinfact Safety & Ops helps you hear it, with the human factors expertise that explains each event.
How it works
From the reported eventto the corrective action.
- 01
Report
Anyone reports in a few taps: pilots, cabin crew, technicians, ground and operations staff.
- 02
Analyse
Reports and flight data events are centralised, classified and linked. Patterns appear.
- 03
Prioritise
Hazards are placed in a risk matrix, so the team works on what matters most first.
- 04
Act
Actions are assigned, followed and closed. Their effect is measured, and your SMS can be shown to the authority.
Illustrative data
Built on the ICAO framework
Four pillars.One safety management system.
ICAO structures every SMS around four pillars. Hinfact Safety & Ops gives each of them its tools, in one place.
- 01
Safety policy and objectives
- Management commitment
- Safety accountability and responsibilities
- Key safety personnel
- Emergency response planning
- SMS documentation
SMS documentation
- 02
Safety risk management
- Hazard identification
- Safety risk assessment and mitigation
Occurrence reporting · Flight data monitoring · Investigation · Risk management
- 03
Safety assurance
- Safety performance monitoring and measurement
- Management of change
- Continuous improvement of the SMS
Safety analytics · LOSA · Audits · Safety actions
- 04
Safety promotion
- Training and education
- Safety communication
Safety culture · connected to Hinfact Training
Inside the SMS
Every part of asafety management system.
Ten modules, organised by the four ICAO pillars. They share one record of every event, every risk and every action.
Just culture
Report to understand. Never to sanction. Everyone sees that what they report leads somewhere.
A safety system only works if people trust it. Reporting is simple for every role, and each report gets an answer.
Behind the tool is a team born in human factors research at ISAE-SUPAERO. Every event is read through the people involved: what they saw, what they understood, what the situation asked of them.
Who it’s for
Built for the peoplewho keep operations safe.
Airlines, training organisations and maintenance organisations that run a safety management system.
Safety managers
One view of every report, risk and action.Less time processing, a clear picture of priority risks, and an SMS you can demonstrate to the authority.

Directors of operations
See what operations are telling you.Decide where to act first, with the evidence behind each decision.

Everyone who reports
A simple way to report, from anywhere.And the certainty that each report is read and serves a purpose.PilotsCabin crewMaintenanceGround personnelDispatchers

Even better together
What operations revealshapes what crews train.
Hinfact Safety & Ops stands on its own. Connected to Hinfact Training, the patterns found in operations can inform the next training sessions: one turn of the Human Performance Loop.
Discover Hinfact Training →
Help shapeSafety & Ops.
Hinfact Safety & Ops is in early access. Join the organisations building it with us, and see what your operations are telling you.