Every trainee progresses differently. Adaptive training uses what is already in the training record to suggest what each one should work on next.
The context
An airline manages its training inefficiently, with one programme for everyone. It wants training tailored to each trainee, with course suggestions based on reliable training and operational data, and less administrative work so instructors can focus on people.
The challenges
- 01
Moving to automated course suggestions
- 02
Delivering training tailored to each trainee
- 03
Improving efficiency and reducing administrative work
- 04
Getting instructors more involved in training
What Hinfact provided
Hinfact Training was deployed in the cloud and configured to the organisation’s workflows. A dedicated product engineer worked alongside the training manager from the first day, including in discussions with the authority and during audits. Existing syllabi and training records were migrated, so nothing started from zero, and the Hinfact team trained every instructor and standardised their grading.
How it works day to day
- 01
Collect reliable data
Every session graded in the Instructor App feeds a single training record per trainee.
- 02
Automate the flows
Tasks before, during and after each session run on their own: notifications, records, qualification updates.
- 03
Suggest the next session
The system proposes sessions based on each trainee’s record. The instructor decides.
The outcome
Live in two months, with sessions built around each trainee.
Each trainee works on what they actually need, and instructors decide with better information in front of them. Grading is standardised, the airline manages its training space on its own, and course design and delivery take less time and cost less.
Modules used
- Customisation
- Your interfaces, your dashboards, full control over your data.
- Automated flows
- Save time before, during and after each session.
- Training Design
- Build courses and assemble sessions, aligned with your competency framework.
- Instructor App
- Grade during the session and spend less time on the debrief paperwork.
- Records Keeping
- Track every session, resource and record, with a full audit trail.
- Qualifications
- See each trainee’s qualifications and expiry dates at a glance.
- Documents
- Keep every training document linked to its session.
- Analytics
- Collect, export and analyse training data, from the session to the fleet.



