A training centre runs the programmes of many operators, each with its own syllabus, instructors and requirements.
The context
The centre needs to modernise and digitise how it manages training, and to cut an administrative load that grows with every new customer. It also wants to grow its revenue with new services: course memberships, and resources, content and data shared with other Hinfact Training users.
The challenges
- 01
Moving to an automated training management system
- 02
Diversifying its services to increase income
- 03
Improving efficiency and reducing administrative work
- 04
Getting instructors involved in the training process
What Hinfact provided
Hinfact Training was deployed in the cloud and configured to the organisation’s workflows. A dedicated product engineer worked alongside the training manager from the first day, including in discussions with the authority and during audits. Existing syllabi and training records were migrated, so nothing started from zero, and the Hinfact team trained every instructor and standardised their grading.
How it works day to day
- 01
One environment, every customer
Each operator’s programmes live side by side, with their own syllabus and grading.
- 02
Plan the resources
Simulators, rooms and instructors planned across customers, with qualifications checked automatically.
- 03
Open new services
E-learning content created and delivered in the LMS, with participation and results tracked.
The outcome
Live in two months, with a new source of income on top.
The services the centre now offers bring in new revenue. Manual tasks have dropped, every activity is traceable for the authority, grading is standardised across instructors, and course design and delivery cost less time and money.
Modules used
- Training Design
- Build courses and assemble sessions, aligned with your competency framework.
- Planning & Scheduling
- Plan sessions, instructors and resources ahead, with full visibility.
- E-learning
- Create and deliver content, follow participation and assess results.
- Instructor App
- Grade during the session and spend less time on the debrief paperwork.
- Records Keeping
- Track every session, resource and record, with a full audit trail.
- Qualifications
- See each trainee’s qualifications and expiry dates at a glance.
- Documents
- Keep every training document linked to its session.
- Analytics
- Collect, export and analyse training data, from the session to the fleet.
